Digital Customer Onboarding

Fully Digital Banking Customer Onboarding Service

Client: Danske Bank

Danske Bank is a major Nordic bank with operations all over the world. Headquartered in Copenhagen, it is the largest bank in Denmark and a major retail bank in the northern European region with over 5 million retail customers.

Our Experience

In 2014 Inventi developed the first digital client onboarding solution in the Baltic states. The bank could sign up customers using only the online self-service platform where customers could upload their personal documents and complete the process with a digital ID signature. The platform could be employed to securely sign and exchange documents.

Executive Summary

Online onboarding is the staple in fintech today. Yet almost 10 years ago when we first developed the system it was ahead of time and a major boost for customer experience