Back-Office Sales Platform to Meet the Pace of the Market

Client: Bitė

Bite is a major telecommunications services provider in the Baltic states.

Our Experience

Bite’s back-office sales system became a bottleneck for the company’s growth. It was complicated to introduce new products, the employee training took way too long. 

Given the option to start from the clean plate, we’ve selected Single page application (SPA) approach for building the frontend part and Microservices architecture for the backend.

The new platform introduced a client onboarding or service change wizard, simplifying and fully digitizing most processes.

Executive Summary

With a clean and clear interface, new employee onboarding now takes less than a day. The platform also allows to meet the demanding market pace and quickly introduce new product and services